For hotels, an online booking platform is not an option anymore; rather it becomes a means of survival in a digitally-driven world. It is no longer matters whether you are a small F&B or large accommodation provider, to secure more bookings and to retain your hotel business, you need to employ these systems.

The hospitality industry is booming! According to Global Hotels & Resorts Industry Market Research Report, the total revenue of the hospitality industry in the year 2019 is near to $ 1 trillion, which makes it most promising for the younger generation to pursue a career in the hospitality industry.

Enhancing business is the surest way to generate revenue, but it will be of no use if you oversee your hotel's operational cost spent on a daily basis. Revenue leakage is not a new issue; it is the most perennial problem, hoteliers, in general, are experiencing over decades!

When it comes to securing more direct reservations, there is no other option to look further than an online booking system. Online booking system plays a significant role in securing more direct bookings and paves an easy way for guests to reach the hotel.

The 37th GST Council meeting held on the 20th September 2019, where the council took several decisions related to changes in GST rates, ITC eligibility criteria, exemptions and clarifications on connected issues. 

Today, competition in the hotel industry is considerably higher than in the years back. Winning in this surplus market requires hotels to be creative in attracting and retaining guests.

Loyalty programs help hotels, irrespective of their sizes and shapes, to build a stable relationship with their guests and make them avail more services by providing value. If properly planned and executed, loyalty programs help hotels generate revenues in both short and long-term. Many of the hotels, yet, are on the fence. Reluctant to take the decisions when it comes to incorporating a loyalty program for their hotel.

The global corporate travel is booming. According to the Global Business Travel Association (GBTA), Business travel is expected to touch $1.6 trillion, in the year 2020. As it is lucrative, capitalizing this market segment by catering to the needs of modern business travelers can boost your hotel revenue. 

Four essential factors to consider while selecting a property management software Whether you own an independent hotel or hotel chains, you need to have a Property Management Software (PMS) in place to streamline your hotel operations.

8 Technology Trends hoteliers should watch! Technology changes the way we work by simplifying the growing complexities of everyday life. Change is crucial in order to sustain in the world of increased competition. Those who implement novel ideas and methodologies will thrive, others will fall behind. Check out this important technology trends to improve the quality of your services.

Essential digital marketing tools every hotel marketer should have! In this post, we’ve covered major digital marketing mediums and associated digital marketing tools that help hotels to simply their digital marketing activities and reap maximum benefits.

How to make your guests book direct? 82% of travel bookings in 2018 were completed via website or mobile app, without human interaction. Source: Trekksoft Online booking is dominating today’s travel and hospitality world. There is no denying in that.

How to personalize your guest's stay? The hospitality business is about providing a greater experience to your guests. Knowing guests more than just their basic profile will help you provide personalized services and exceed their expectations. It helps you make your mark in the hyper-competitive marketplace.

Have you ever thought about what makes your guests satisfied? What makes them come back to your hotel? The answers may vary from person to person. The point is, there is no single factor that affects or improvise your hotel guest satisfaction. Rather, each factor plays a crucial role in providing exemplary services. Therefore, being as a hotelier, you need to pay close attention to all the guest-facing processes to provide best customer services.

Creating a positive impression is the stepping stone for the success of your hotel business. Your guest might forget what you did, but they never forget the impression you made. Therefore, solving guests queries promptly and providing valuable services will help you build a long-lasting impression on your guests.

In this blog post, we have listed the top four inspiring TED Talks that help you understand different perspectives about the hospitality industry, guests changing needs, and dynamic market trends.

On average, hotels receive a different range of guests from distinct age, country, and language. Not all guests have the same expectations. Therefore, you need to understand your guests- who they are, what is the purpose of their visit, etc. to provide better-staying experience.

Any business, be it a hospitality industry or manufacturing, at the end of the day, the ultimate question every business owner think about is how to increase their sales and be successful in the competitive marketplace.

With the introduction of Internet, the business landscape has witnessed a significant change in recent years. Today, having a strong online presence is essential to survive amidst the sea of competition. To achieve this, hotel owners should invest in a sound digital marketing strategy.

The impact of technology lies everywhere, and it has radically changed the hotel guests' expectations. The old systems which seemed to be effective are not supporting hoteliers in meeting today's evolving industry demands

In the hospitality industry, the only way to secure more customers is to provide exceptional services. The above rule sticks to hotel banquet also. Therefore, as a banquet manager, your prime responsibility is to provide the best customer services. It helps you build hotel loyalty and make guests visit again.

With the growing complexities in the hotel operations and changing guest expectations, the dependency on technology becomes high in the hospitality industry.

How to attract more guests to your hotel? To sell more is the core objective of any business. For hotels, it is increasing the bookings of their rooms and making guests avail additional services. 

Why should you need a Point-of-Sale for your hotel? A point-of-sale is a system that takes an active role in completing transactions between the hotels and guests. For hotels, the need for Point of Sale is very high in places like in-house restaurant and bar where significant purchase happens throughout the day.

How to manage your hotel’s online reputation? In this digital era, where customer decisions are highly influenced by online reviews, you need to be serious about your brand’s online reputation.

Seven effective strategies to enhance your guest experience The key to sustain in this highly competitive market is to ensure great guest experience. As today guests are discerning and having huge expectations over their trips, it becomes quite challenging for you to foster a good impression on guests.

How hotels can increase their productivity using Hotel Management Software Hotel, as a whole, needs to be managed properly to drive positive impact on guests. But it is really a hard battle to conquer. Still, hoteliers are struggling in streamlining their hotel operations and increasing their productivity.

Today, in a sea of information, guests are very careful in finding the room that best meets their needs. As a hotelier, to sustain in this business, you need to make yourself available on the platforms where your potential guest searches for a room.

In the hospitality industry, today, competition not only exists between hotels. Indirect competition is increasing with the inception of third-party travel systems (OTAs) and tech-based company like Airbnb.

People have come up with various technologies to overcome day to day challenges we face in our everyday lives. Virtual Reality is one of the emerging technologies that give us an opportunity to escape from realism through its immersive interaction. Thus it is highly utilized in the entertainment industry such as Video Games, Interactive Movies and Training Simulators, etc. But still, Virtual Reality helps people to solve many real-time problems too.

The importance of using a hotel reservation system After a certain period of time, hotels need to explore new margins to increase their customer base and sustain their business.

Why should hotels use channel manager? Getting more business is vital. But it can be achievable by expanding newer margins. For most of the hoteliers, reaching a wider audience was a daydream. 

The impacts of online booking concept in the hospitality industry The hospitality industry is constantly changing due to the introduction of innovative technologies and changing customer behaviors. Among them, online booking concept has a high impact on the travel patterns, starting from an initial research phase to the entire staying experience. Also, it has created venues for lots of new businesses.

Five factors to consider while selecting an online booking system In earlier times, guests approached hotels through only a few media: booking a reservation through telephone, sending an email to the hotel or direct walk-in.

5 Key factors that help you in making your hotel business successful! Everyone wants to be successful, but only a few have achieved it. The common thing that makes one successful is paying attention to even the smallest details.

The changing technology waves have drastically changed every aspect of our life, including the way we travel. Almost, every traveler today using technology, in one or other way, to plan their trips. Therefore, there lies a compulsion for hoteliers to implement latest hospitality technologies to meet their guests needs.

Cheerze Connect wins Star Beginner 2019 award from Software Suggest

What are the major hotel management challenges that are solved by HMS? Back in those days, where technology in its early stages, hoteliers need to perform, track and manage all kinds of operations in a manual way. This kind of manual practice is cumbersome, inefficient, time-consuming and often error-prone. Hoteliers were facing hard times where they need to handle operations and meet their customer needs, both concurrently.

Metasearch Engine: A simple method to increase your hotel's direct sale! Lots have changed in the world of tourism & hospitality. The rise of online booking is one among them. Guests today are very comfortable in booking their hotel rooms via distribution channels. A recent survey states that 76% of online bookings happen through OTAs

Today, the demand for business people to travel abroad to attend business meetings is increasing. As well as, the desire to travel is on the rise among independent travelers. Amid their trips, they need a roof to rest their head. It helps them to plan for their day forward, freshen up to attend the important meeting or to pass their time before boarding.

The hospitality world has been witnessing a significant change in recent years due to tech innovations. Hotel Management Software has never lost its momentum. In contrast, the traction for the hotel management software increasing by the day, because of its enormous benefits.

Cheerze Connect Hotel Management Software Recognized for Premium Usability by Well-Regarded Platform for Software Reviews

In the digital homeland, a website is the entry point that connects you with your guests. As a hotelier, without any second thought, you need to invest in an intuitive hotel booking system. By leveraging online hotel booking system and other tools, you can receive direct bookings and convert your website into a profitable one.

Big data analytics help organizations to extract valuable and meaningful insights from the massive amount of data- both structured and unstructured. Being in the frontline of the customer-facing journey, Hoteliers have to adopt this game-changing technology in order to thrive & be profitable in this highly-competitive landscape.

Technology is revolutionizing almost every facet of the hospitality industry. Chatbots and Voice-enabled devices, the innovative breakthroughs of Artificial Intelligence, are gaining traction among young travelers. It is estimated that by the year 2020, customers can manage 85% of their relationship with a brand effectively without even interacting with a human

In the modern age, hotels are not just like a roof over one head; it takes a significant part in determining their journey. By being aware of this fact, hoteliers are striving hard to exceed their customers' expectations. Find out how a hotel management software will help you in redefining your guest experience.

Choosing a right hotel management software is not a cinch! With the myriad of choices, often hoteliers baffle in selecting the appropriate one that meets their expectations. To sort this out, we have listed down seven must-to-have features that one should consider while buying a hotel management software!

The biggest challenge, hoteliers are encountering today, is the growing OTA platforms such as Expedia, TripAdvisor, MakeMyTrip, Priceline, Airbnb, etc. and the rate parity issues. To defeat OTAs, you need to embrace the digital platform which enables you to maximize your hotel's visibility, reservations, and revenue.

In the saturated workplace, hoteliers will find it tricky to select the right hotel software which meets their business expectations. We have provided a checklist that helps hoteliers to select the right hotel software.