Blog

How voice bots are changing the way you operate your hotel

How voice bots are changing the way you operate your hotel Voice bot is the next revolutionary technology that changes the way we live. The availability of ultra-fast internet and mobile devices makes it easy for everyone to experience this cutting-edge technology. I presume the majority of you have used Google Assistant to search, play music or order a book for you. Even, nowadays, most of you are using a home assistant to control & command the smart devices around you.

Read more

What are the most popular hotel amenities?

What are the most popular hotel amenities? Travelers consider lots of factors when it comes to confirming their stay in a hotel. Like peer reviews and room price, hotel amenities and perks also influence guests’ decision-making process. More than luxury amenities, guests really care about basic amenities and perks. Let’s see some of the basic in-room amenities and perks that make your guest stay comfortable.

Read more

Five Practical Tips to Improve Guest Retention in your Hotel

Five Practical Tips to Improve Guest Retention in your Hotel In today’s competitive environment, retaining guests is as important as attracting new guests. Guest retention plays a significant role in keeping your hotel business successful. Therefore, you need to balance your efforts properly in acquiring new guests and at the same time retaining the existing one.

Read more

The necessity of building happy hotel employees!

The necessity of building happy hotel employees! Hospitality is all about delivering the best-staying experience for guests, but it would be impossible without its core people- Hotel Staff. Hotel Staff, with their friendly services, can make a profound effect on the guest's stay. Happy employees can win the heart of your guests and make them visit again. Its impacts not only confined within your hotel environment, but it also spreads throughout the world. Even, it can be reflected in your guest reviews, which might grab the attention of potential guests and lays the foundation for new businesses.

Read more

The era of Internet of Things: How hotels can enhance their guest experiences

The era of Internet of Things: How hotels can enhance their guest experiences In today’s world, everyone is relying on technology in one way or another to perform simple tasks. Technology is inextricably woven into our lives. Consequently, these technological advancements hugely impact service-oriented industries like hospitality. As the use of technology among guests ramp up, it becomes inevitable for hotels to invest in such emerging technologies to gratify guests’ needs and also to have a leg up on the competition. 

Read more

Four strong signs it’s time to invest in an effective Online Booking System!

Four strong signs it’s time to invest in an effective Online Booking System! No matter how big or small your hotel property is, you need to invest in the right technology tools to stay in competitive advantage. Booking Engine is one of the vital tools. It helps you to sell rooms online and boost your hotel revenue. Most of the hoteliers are making effective use of this online booking technology. If you haven't invested in an online booking technology yet, then below are the strong cues that show your property requires one.

Read more

Why guest feedback matters and how to capture them?

Why guest feedback matters and how to capture them? Reviews make a strong impact on the minds of your potential guests. Be it a positive or negative review, its benefits are huge! Seeing a positive review from guests can boost & encourage your staff to deliver better service. Not only that, it might increase your hotel booking rates as peer reviews are largely affecting the potential guests’ decision-making process.

Read more

Four questions to ask your Hotel Booking Engine Provider!

Four questions to ask your Hotel Booking Engine Provider! As a hotelier, you must-have this vital ‘Booking Engine’ tool in your arsenal. Hotel Booking Engine helps you to receive direct bookings without any time constraints and ensures a smooth booking experience to your guests.

Read more

Three Things to consider while investing in a Hotel Channel Manager

Three Things to consider while investing in a Hotel Channel Manager In the wake of digital era, it becomes a necessity for hotels to maximize their online visibility to enhance their bookings. However, connecting with online channels turn out to be a challenge due to the associated administrative tasks. It becomes even worse for small and mid-sized properties those who have limited personnel. The result is improper tracking of bookings, overbookings or double bookings, and ineffective usage of time. This lack of centralized system and associated challenges put hoteliers in constant doubts the cloud their decision of investing in online channels.

Read more

Why do you invest in a dedicated Housekeeping Module?

The responsibility of making your hotel environment clean and welcoming is in the hands of your housekeeping team. The significance of the housekeeping team is uncommonly high, as none of us would prefer to stay in an untidy environment.

Read more

Ten questions every hotelier should ask before investing in a Hotel Management Software

In the continuously evolving business environment, sticking with a decades-old system can affect your operational performance that might cause unpleasant staying experience for guests. Nevertheless, investing in the right hotel management software can radically change the way your hotel works. It eases up your hotel’s daily activities and relieves you from a bunch of onerous tasks.

Read more

Two Things Continue To Impact Your Hotel's Guest Experience !

In the hospitality industry, two things continue to impact today: Cleanliness and Quality of Service. These two are the most fundamental things that help you make your guest stay excellent. It will create positive impressions on the minds of your guests, which builds a strong foundation for the success of your hotel business. Remember, your guests might forget what you did, but they never forget the impression you made. Therefore, solving guest’s queries promptly and providing valuable services will help you build a long-lasting impression.

Read more

Essential technology tools for small and mid-sized properties!

Essential technology tools for small and mid-sized properties! Running and managing a hotel is a multi-faceted mission that involves several activities like ensuring smooth operations, clean and amiable environment, seeking partnerships with third-parties to enhance visibility and revenue, managing staff, materials, last and the most important one, taking care of your guests by meeting their needs and wishes.

Read more

Top challenges in the hotel industry and ways to overcome it

The hospitality industry has been undergoing tremendous change over the decades. Even though the industry is very successful, it has been experiencing a few challenges that make the gaming field more competitive than ever. Given such, it is essential to be aware of such growing challenges and how to deal with them.

Read more

What is Booking Engine, OTAs, Channel Manager, and Metasearch Engine?

For hotels, an online booking platform is not an option anymore; rather it becomes a means of survival in a digitally-driven world. It is no longer matters whether you are a small F&B or large accommodation provider, to secure more bookings and to retain your hotel business, you need to employ these systems.

Read more

Top six reasons to pursue a career in the hospitality industry

The hospitality industry is booming! According to Global Hotels & Resorts Industry Market Research Report, the total revenue of the hospitality industry in the year 2019 is near to $ 1 trillion, which makes it most promising for the younger generation to pursue a career in the hospitality industry.

Read more

The pros and cons of an online booking system

When it comes to securing more direct reservations, there is no other option to look further than an online booking system. Online booking system plays a significant role in securing more direct bookings and paves an easy way for guests to reach the hotel.

Read more

New GST rates foster tourism in India!

The 37th GST Council meeting held on the 20th September 2019, where the council took several decisions related to changes in GST rates, ITC eligibility criteria, exemptions and clarifications on connected issues. 

Read more

How small and mid-sized hotels can reap benefits from loyalty programs?

Loyalty programs help hotels, irrespective of their sizes and shapes, to build a stable relationship with their guests and make them avail more services by providing value. If properly planned and executed, loyalty programs help hotels generate revenues in both short and long-term. Many of the hotels, yet, are on the fence. Reluctant to take the decisions when it comes to incorporating a loyalty program for their hotel.

Read more

How to attract and meet the demands of business travelers?

The global corporate travel is booming. According to the Global Business Travel Association (GBTA), Business travel is expected to touch $1.6 trillion, in the year 2020. As it is lucrative, capitalizing this market segment by catering to the needs of modern business travelers can boost your hotel revenue. 

Read more

8 Technology Trends hoteliers should watch!

8 Technology Trends hoteliers should watch! Technology changes the way we work by simplifying the growing complexities of everyday life. Change is crucial in order to sustain in the world of increased competition. Those who implement novel ideas and methodologies will thrive, others will fall behind. Check out this important technology trends to improve the quality of your services.

Read more

How to make your guests book direct?

How to make your guests book direct? 82% of travel bookings in 2018 were completed via website or mobile app, without human interaction. Source: Trekksoft Online booking is dominating today’s travel and hospitality world. There is no denying in that.

Read more

How to personalize your guest's stay?

How to personalize your guest's stay? The hospitality business is about providing a greater experience to your guests. Knowing guests more than just their basic profile will help you provide personalized services and exceed their expectations. It helps you make your mark in the hyper-competitive marketplace.

Read more

How technology and data help you in enhancing your guest satisfaction

Have you ever thought about what makes your guests satisfied? What makes them come back to your hotel? The answers may vary from person to person. The point is, there is no single factor that affects or improvise your hotel guest satisfaction. Rather, each factor plays a crucial role in providing exemplary services. Therefore, being as a hotelier, you need to pay close attention to all the guest-facing processes to provide best customer services.

Read more

Different types of travelers and their expectations in hotels

On average, hotels receive a different range of guests from distinct age, country, and language. Not all guests have the same expectations. Therefore, you need to understand your guests- who they are, what is the purpose of their visit, etc. to provide better-staying experience.

Read more

How to streamline your banquet operations?

In the hospitality industry, the only way to secure more customers is to provide exceptional services. The above rule sticks to hotel banquet also. Therefore, as a banquet manager, your prime responsibility is to provide the best customer services. It helps you build hotel loyalty and make guests visit again.

Read more

How to attract more guests to your hotel?

How to attract more guests to your hotel? To sell more is the core objective of any business. For hotels, it is increasing the bookings of their rooms and making guests avail additional services. 

Read more

Why should you need a Point-of-Sale for your hotel?

Why should you need a Point-of-Sale for your hotel? A point-of-sale is a system that takes an active role in completing transactions between the hotels and guests. For hotels, the need for Point of Sale is very high in places like in-house restaurant and bar where significant purchase happens throughout the day.

Read more

Seven effective strategies to enhance your guest experience

Seven effective strategies to enhance your guest experience The key to sustain in this highly competitive market is to ensure great guest experience. As today guests are discerning and having huge expectations over their trips, it becomes quite challenging for you to foster a good impression on guests.

Read more

How hotels can increase their productivity using Hotel Management Software

How hotels can increase their productivity using Hotel Management Software Hotel, as a whole, needs to be managed properly to drive positive impact on guests. But it is really a hard battle to conquer. Still, hoteliers are struggling in streamlining their hotel operations and increasing their productivity.

Read more

How to increase your hotel room sales?

Today, in a sea of information, guests are very careful in finding the room that best meets their needs. As a hotelier, to sustain in this business, you need to make yourself available on the platforms where your potential guest searches for a room.

Read more

Virtual reality in the hospitality industry

People have come up with various technologies to overcome day to day challenges we face in our everyday lives. Virtual Reality is one of the emerging technologies that give us an opportunity to escape from realism through its immersive interaction. Thus it is highly utilized in the entertainment industry such as Video Games, Interactive Movies and Training Simulators, etc. But still, Virtual Reality helps people to solve many real-time problems too.

Read more

Why should hotels use channel manager?

Why should hotels use channel manager? Getting more business is vital. But it can be achievable by expanding newer margins. For most of the hoteliers, reaching a wider audience was a daydream. 

Read more

The impacts of online booking concept in the hospitality industry

The impacts of online booking concept in the hospitality industry The hospitality industry is constantly changing due to the introduction of innovative technologies and changing customer behaviors. Among them, online booking concept has a high impact on the travel patterns, starting from an initial research phase to the entire staying experience. Also, it has created venues for lots of new businesses.

Read more

Why should you upgrade your hotel management software?

The changing technology waves have drastically changed every aspect of our life, including the way we travel. Almost, every traveler today using technology, in one or other way, to plan their trips. Therefore, there lies a compulsion for hoteliers to implement latest hospitality technologies to meet their guests needs.

Read more

What are the major hotel management challenges that are solved by HMS?

What are the major hotel management challenges that are solved by HMS? Back in those days, where technology in its early stages, hoteliers need to perform, track and manage all kinds of operations in a manual way. This kind of manual practice is cumbersome, inefficient, time-consuming and often error-prone. Hoteliers were facing hard times where they need to handle operations and meet their customer needs, both concurrently.

Read more

Metasearch Engine: A simple method to increase your hotel's direct sale!

Metasearch Engine: A simple method to increase your hotel's direct sale! Lots have changed in the world of tourism & hospitality. The rise of online booking is one among them. Guests today are very comfortable in booking their hotel rooms via distribution channels. A recent survey states that 76% of online bookings happen through OTAs

Read more

Microstay: A change from conventional 24 hours check out to short hours stay

Today, the demand for business people to travel abroad to attend business meetings is increasing. As well as, the desire to travel is on the rise among independent travelers. Amid their trips, they need a roof to rest their head. It helps them to plan for their day forward, freshen up to attend the important meeting or to pass their time before boarding.

Read more

The ultimate guide to select the right hotel management software

The hospitality world has been witnessing a significant change in recent years due to tech innovations. Hotel Management Software has never lost its momentum. In contrast, the traction for the hotel management software increasing by the day, because of its enormous benefits.

Read more

How to turn your website as a source for increased revenue?

In the digital homeland, a website is the entry point that connects you with your guests. As a hotelier, without any second thought, you need to invest in an intuitive hotel booking system. By leveraging online hotel booking system and other tools, you can receive direct bookings and convert your website into a profitable one.

Read more

How big data is enabling hoteliers to make better decisions

Big data analytics help organizations to extract valuable and meaningful insights from the massive amount of data- both structured and unstructured. Being in the frontline of the customer-facing journey, Hoteliers have to adopt this game-changing technology in order to thrive & be profitable in this highly-competitive landscape.

Read more

Why should hotels embrace Chatbots and voice-enabled devices?

Technology is revolutionizing almost every facet of the hospitality industry. Chatbots and Voice-enabled devices, the innovative breakthroughs of Artificial Intelligence, are gaining traction among young travelers. It is estimated that by the year 2020, customers can manage 85% of their relationship with a brand effectively without even interacting with a human

Read more

How to improve your guest experiences using hotel management software?

In the modern age, hotels are not just like a roof over one head; it takes a significant part in determining their journey. By being aware of this fact, hoteliers are striving hard to exceed their customers' expectations. Find out how a hotel management software will help you in redefining your guest experience.

Read more

7 Proven tips to increase your hotel's direct bookings

The biggest challenge, hoteliers are encountering today, is the growing OTA platforms such as Expedia, TripAdvisor, MakeMyTrip, Priceline, Airbnb, etc. and the rate parity issues. To defeat OTAs, you need to embrace the digital platform which enables you to maximize your hotel's visibility, reservations, and revenue.

Read more

Features to look for in a hotel management software

In the saturated workplace, hoteliers will find it tricky to select the right hotel software which meets their business expectations. We have provided a checklist that helps hoteliers to select the right hotel software.

Read more